Returns, Exchanges, and Cancellation of Orders

What is your returns policy?

We only accepts returns and exchanges if sdgz's original items are defective.
And, returns due to customer reasons (wrong order, size exchange, color exchange, etc.) are not acceptable.
Should you wish to return or exchange items, you can return it to us within 20 days of purchase.
But there are some things you need to be sure of to be eligible for return;

・The items must be sdgz's original items.
・The items must be unworn, unaltered, unwashed and not damaged.
・The items must have all the original tags and packaging in the original condition.
・You need to contact us within 20 days of purchase.
・Set items must be complete.
・Non-consumable items (perfumes, cosmetics, etc.)

Please note that remade items are one-of-a-kind, so we do not accept returns or exchanges except in the case of incorrect delivery.

 

What is your returns address?

Please contact us from here.

 

What is your refund policy?

If you request a refund, the purchase price will be refunded after we have received the items and have confirmed all the above conditions have been met.
Refunds will be credited to you in the same currency and using the same payment method as your original purchase.

 

What is your cancellation policy?

We only accept cancellation requests before dispatching the items.